How to Determine the Correct Number of Lines, Trunks and Channels [...]

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The following tips will help you reduce costs in the local phone service area.
First, become familiar with the seven areas for cost savings on local bills.  They include:

Billing Errors
Unclaimed Exemptions
Over provisioning
Sub-Optimum Rates
Sub-Optimum Vendors/Facilities
Abuse
Fraud

1) Local services are the least likely to be monitored. Be sure you check each of the seven areas when reviewing your bills.
2) [...]

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Unfortunately the subject of taxes as it applies to your telecom bills is broad enough to warrant a lengthy discussion.
Let’s take a close look at the regulated and non-regulated charges to your bills.
The charges for local telecommunications services include both regulated and non-regulated types. Taxes are assessed on both. You can find most of these [...]

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Knowing available options and choosing service types that fit your business needs [...]

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Do you have a wireless policy for your company? [...]

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Is your PBX safe and secure?
That [...]

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Time to Negotiate a New Telecom Contract?

Great! [...]

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Six Steps to Follow When Selecting a Telecommunications Consultant
Step 1. Articulate Your Concerns
You may not be able to define the exact problem. (In fact, you may engage a consultant to do just that!) But there are always tell-tale signs of [...]

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The task of selecting a telecommunications consultant can be daunting at best. We’ve put together this comprehensive step-by-step guide [...]

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No telecommunications audit or cost-reduction study is complete without a thorough review of local service records - commonly referred to as the “Customer Service Record” or “CSR”.
While a simple review of telecom bills can reveal cost-saving savings opportunities, Customer Service Records contain very specific information and data. Most suppliers will release a copy of a [...]

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