This short case study details a recent telecom audit and analysis TelCon Associates, Inc. completed for a 34-location health system. The organization consists of a central hospital facility along with smaller satellite locations spread throughout a large southeastern U.S. city.
Our intent for presenting this case study is twofold: 1) to stress the importance of routine [...]

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Since the breakup of ATT in the mid 1980s, con artists and scammers have found the United States telephone billing and collection system to be a fertile area to defraud consumers and business alike. Oftentimes the most likely culprit in these scams is the 900 number, or “pay per call” method.
900 Numbers (Pay Per Call)
A [...]

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