When it comes to reducing company telecom expenses, more and more companies are beginning to consider outsourcing as a viable and intelligent option.
Although “outsourcing” seems to be the buzzword these days, there are things you need to know and be aware of before you take the plunge and enter into a telecommunications outsourcing relationship.
What exactly [...]

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Think your Blackberry or iPhone can now do it all?  Think again.
The next generation of smart phones for business people and consumers will be RFID capable while making wider use of NFC  - a wicked combination that is sure to unlock the enormous potential of expanding the current capabilities of wireless phones.
What is RFID?
At 8:01 [...]

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Every company at one time or another will have telecom user issues and problems that someone - either inside or outside the firm - will need to address and solve.  Adding and removing lines, adding new phone features, internet troubles, phone system and voice mail issues, etc. are all problems that, more often than not, [...]

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If you live in a rural area of the U.S. and desperately want an iPhone, you are out of luck.  At least for now.
AT&T, the exclusive carrier of the iPhone in the U.S. is under fire from the Federal Communications Commission over the concept of “net neutrality”, or lack thereof in this case. At the [...]

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The deregulation of the telecommunications industry during the 1980s made it possible for anyone to start a telecommunications services company and begin to compete with the likes of ATT.
Present day telecommunications carriers can handle a myriad of services for both voice and data.  But with so many choices, how do you find and decide on [...]

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Every telecommunications audit should include a search for one-time credits and refunds.  Telecom providers do make mistakes, and it is the job of the auditor to uncover and claim refunds, or credits, that are rightfully due.
Although sometimes touted as the “holy grail” of audit savings, in reality, credits and refunds are not as plentiful as [...]

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The IT industry could be the next target for widespread regulation, and it could catch many vendors and IT organizations off guard and unprepared for these regulatory changes.
Research published in 2006 by the Gartner group suggested that consistent low-level IT failures could spark government regulation of IT products and services in the United States.  Gartner [...]

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The landmark breakup of the AT&T monopoly in 1984 has provided unprecedented choices for consumers and businesses alike.  No longer are customers tied to only one source for making local and long distance calls. Because of the myriad of choices now available, costs for making calls have dropped significantly over the last two decades.
More choices, [...]

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Today’s corporate cell phone users are accustomed to an enormous amount of functionality from their hand held wireless devices.  A wide variety of features, coupled with broadband connectivity, allows for quick and easy access to email, file transfers, internet browsing, etc. - from almost any location.
As the functionality of wireless devices continues to grow, so [...]

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There is no doubt that a thorough and comprehensive telecom audit of corporate telecommunications services can uncover significant savings opportunities.
The trick to finding telecom savings is to sift through and interpret information extracted from three prime sources: 1) Customer Service Records, 2) user phone bills, and 3) the traffic patterns of the end users (i.e. [...]

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