For many users, Least Cost Routing (or LCR) is the most valuable [...]

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After over 100 years of practice, telephone companies [...]

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Despite all the new and emerging business communications technologies of the 21st century (VoIP, Wi-Fi, Wi-Max, Bluetooth, cell phones, blackberries, etc.) the majority of companies in business today still write a check each and every month to a local exchange carrier for a 125 yr. old technology - local phone service - (sometimes referred to [...]

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The following tips will help you reduce costs in the local phone service area.
First, become familiar with the seven areas for cost savings on local bills.  They include:

Billing Errors
Unclaimed Exemptions
Over provisioning
Sub-Optimum Rates
Sub-Optimum Vendors/Facilities
Abuse
Fraud

1) Local services are the least likely to be monitored. Be sure you check each of the seven areas when reviewing your bills.
2) [...]

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Knowing available options and choosing service types that fit your business needs [...]

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No telecommunications audit or cost-reduction study is complete without a thorough review of local service records - commonly referred to as the “Customer Service Record” or “CSR”.
While a simple review of telecom bills can reveal cost-saving savings opportunities, Customer Service Records contain very specific information and data. Most suppliers will release a copy of a [...]

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