Dial Tones and Switches
When you pick your phone you get what is known as a “dial-tone”.  A dial-tone simply tells the caller that the switch is ready to receive a phone number so that it can connect two parties.  If the caller does not respond in a short amount of time, the switch will send [...]

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A good auditor is not only skilled in the myriad ways of finding savings throughout the vast landscape of telecom bills, contracts, CSRs, etc.,  he (or she) inherently possesses a thorough grasp of the origins and history of the telecom industry itself.
“Telecommunications” refers to something vastly different than it did just a few decades ago.  [...]

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Organizations indicated that the top two pressures that drove the need for telecom lifecycle management were the bottom-line demand to drive down all operational costs and the strategic need to plan future communications deployments. Cost was an ever-present theme in 2009 as the economy crumbled in most sectors, forcing unprecedented cuts in operations while providing [...]

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Every company at one time or another will have telecom user issues and problems that someone - either inside or outside the firm - will need to address and solve.  Adding and removing lines, adding new phone features, internet troubles, phone system and voice mail issues, etc. are all problems that, more often than not, [...]

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When it comes to telecom costs, many companies in America are being ripped off right under their noses. And the culprit oftentimes is employees.
Company workers can knowingly and inadvertently cost a company a small fortune in unnecessary telecom spending.
Employee abuses can be as innocent as using pay-per-use features that can and should be blocked to [...]

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It was the best of times, it was the worst of times….
Those words that began one of histories great novels (Charles Dickens, A Tale of Two Cities) could very well reflect some of the sentiment that is going on now world markets and industries.
As bad as things sound, and between all the talk and banter [...]

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